Methodology
How We Calculate Recoverable Revenue
Recoverable revenue is an estimate of the service revenue that may be sitting inside a shop’s overdue customer list.
The Basic Formula
Start with overdue customers. Adjust for value and likelihood.
The first goal is not perfect prediction. The first goal is to make hidden retention opportunity visible.
Recoverable Revenue Estimate
Overdue Customers × Average Ticket Value × Likely Return Rate
Request an assessment to apply this method to your shop’s actual customer export.
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